Payment Policy

Thank you for choosing to shop with us at urHomeStore.com 

To ensure a seamless shopping experience, please review our payment policy outlined below:

Accepted Payment Methods: We accept the following payment methods:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: Visa,MasterCard
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Currency: All transactions on our website are processed in GBP, unless otherwise specified.

Payment Security: Your payment security is our top priority. We utilize industry-standard encryption protocols to ensure that your personal and financial information remains secure during the checkout process.

Payment Authorization: Upon placing an order, your payment method will be authorized for the total order amount. This is done to ensure that the funds are available to complete the transaction.

Order Confirmation: You will receive an order confirmation email once your payment has been successfully processed. Please review this confirmation email carefully and contact us immediately if you notice any discrepancies.

Payment Verification: In certain cases, we may require additional verification before processing your order. This could include verifying the billing address associated with your payment method or requesting additional documentation to prevent fraudulent transactions.

Payment Decline: If your payment is declined for any reason, please double-check the information entered during the checkout process and ensure that your payment method has sufficient funds available. If the issue persists, please contact your bank or financial institution for further assistance. You could also try a different payment method.

Payment Disputes: In the event of a payment dispute or unauthorized transaction, please contact our customer support team immediately for prompt resolution.

Payment Refunds: Refunds for cancelled or returned orders will be processed back to the original payment method used at the time of purchase. Please allow 10 days for the refund to reflect in your account, depending on your financial institution's processing times.

Payment Policy Updates: We reserve the right to update our payment policy at any time without prior notice. Any changes to our payment policy will be reflected on this page.By completing a purchase on our website, you acknowledge and agree to abide by the terms outlined in this payment policy.

If you have any questions or concerns regarding our payment policy, please don't hesitate to contact our customer support team for assistance.

urHomeStore.com strives to provide you with a secure and enjoyable shopping experience. Thank you for your trust and patronage.